Terms and Conditions
Welcome to Uk Man With a Van. Please read these Terms and Conditions carefully before using our services. By engaging with our offerings, you agree to be bound by these terms.
1. Introduction
Uk Man With a Van provides reliable moving and transportation services across the United Kingdom. These terms outline the rules and regulations for using our services. If you disagree with any part of these terms, please do not use our services.
2. Definitions
- User: Any individual or entity using our services.
- Service: The moving and transportation services provided by Uk Man With a Van.
- Agreement: This Terms and Conditions document.
3. Service Usage
By using our services, you agree to:
- Provide accurate and complete information during the booking process.
- Ensure that all items to be moved comply with our safety and packaging guidelines.
- Respect the scheduled timings for pickups and deliveries.
3.1 Booking Process
Bookings can be made through our website or by contacting our customer service. Upon booking, you will receive a confirmation email detailing the service specifics.
3.2 Payment Terms
Payments must be made in full upon completion of the service, unless prior arrangements have been made. We accept various payment methods, including credit cards and bank transfers.
4. Cancellation Policy
If you need to cancel or reschedule your booking, please notify us at least 24 hours in advance. Cancellations made within 24 hours may incur a fee equivalent to 50% of the service cost.
5. Liability
Uk Man With a Van is committed to ensuring the safety and security of your belongings during transit. However, we are not responsible for:
- Items of high value, including jewelry and important documents. We recommend using insurance for such items.
- Delays caused by unforeseen circumstances such as extreme weather or traffic conditions.
- Damage resulting from improper packaging or hazardous materials not declared prior to the move.
6. Insurance
We offer optional insurance services to provide additional coverage for your possessions during the move. It is advisable to opt for insurance to safeguard against potential losses.
7. Storage Services
In cases where immediate delivery is not possible, we provide secure storage facilities. Storage fees apply based on the duration and size of the storage required.
7.1 Storage Duration
Short-term and long-term storage options are available. Please discuss your specific needs with our representatives during booking.
7.2 Storage Conditions
All storage units are climate-controlled and monitored 24/7 to ensure the safety of your items.
8. Customer Responsibilities
Customers are responsible for:
- Ensuring that all items are properly packed and labeled.
- Disassembling large furniture items if necessary.
- Securing any loose items to prevent damage during transit.
9. Service Modifications
We reserve the right to modify or discontinue our services at any time without prior notice. In such cases, we will refund any prepaid fees for services not yet rendered.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the UK courts.
11. Amendments
We may update our Terms and Conditions periodically. Any changes will be posted on our website, and continued use of our services signifies acceptance of the updated terms.
12. Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
13. Contact Information
For questions or concerns regarding these Terms and Conditions, please reach out to our customer support team before initiating service usage.
Thank you for choosing Uk Man With a Van. We strive to provide you with the highest quality moving and transportation services.
